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Professional Liability Insurance for Telephone Answering Services
In the teleservices industry, even a small oversight or error can carry disastrous circumstances. When mistakes happen, you can be held responsible for damages incurred by your client, leading to a slew of potentially staggering legal costs. Allow us to offer peace of mind.
The member-exclusive, ATSI-endorsed Professional Liability Insurance Program protects you against claims-related errors, omissions, and/or negligence arising from your professional services. This comprehensive solution commonly known as errors and omissions liability insurance (E&O) covers defense costs and settlements and provides a valuable layer of additional coverage that includes:
- Broad definition of telephone answering services – Covers nearly all activities relevant to a TAS, such as voicemail, paging, call center, dispatching, and internet delivery. Third party losses due to mechanical equipment breakdown are also considered under this policy.
- Coverage for contingent bodily injury and/or property damage – Covers errors in rendering telephone answering services that result in bodily injury and/or property damage. These types of claims are typically excluded by generic professional liability policies.
- Coverage for cyber liability including HIPAA/HITECH fines and penalties – Covers fines and penalties related to your employees’ rendering of professional services in violation or breach of the HIPAA/HITECH Act.